Privacy Policy

This privacy policy explains how Bright Owl Digital use any personal information we collect about you when you use this website.

 

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily provide feedback or contact us directly. Such information may include your name, email address, and demographic data such as postcode, preferences, and interests.

Website usage information is collected using cookies.  Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result, including not being able to register or purchase products from our store.

For the exhaustive list of cookies we collect see the List of cookies We Collect section below.

 

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you to process your orders, manage your accounts and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from our website to personalise your repeat visits to our website. If you agree, we may pass on your personal information to our group of companies so that they may offer you their products and services.

In processing your orders, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

We may use your information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email addresses which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or post. We may use your information to customise the website according to your interests.

 

MARKETING

We may like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.  You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at [email protected].

 

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at [email protected] or write to us at our postal address below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

OTHER WEBSITES

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

 

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review, and we will place any updates on this web page. This privacy policy was last updated on 5 May 2018.

 

HOW TO CONTACT US

Please contact us if you have any question s about our privacy policy or information we hold about you:

by email at:

[email protected]

or write to us at:

Bright Owl Digital Ltd.

Unit 22, The Annexe

98 Goldstone Villas

Hove, East Sussex, BN3 3RU

United Kingdom

 

UK DATA PROTECTION ACT

We are registered with the UK Data Protection Act. Our registration is ZA258898

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

Cookie NameCookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

GOOGLE ANALYTICS

We've incorporated Google Analytics into our website for tracking site usage and for future optimisations of our website. You can read about Google cookies here.